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ITIL 4 Foundation certification exam covers the key concepts, principles and practices of the ITIL 4 framework, including service management, service value system, the four dimensions of service management, and the ITIL 4 service value chain. ITIL-4-Foundation Exam consists of 40 multiple-choice questions, and candidates have 60 minutes to complete it. Passing the ITIL 4 Foundation certification exam shows that candidates have a solid understanding of the ITIL 4 framework and are ready to apply it to real-world situations.

ITIL 4 Foundation certification exam is the entry-level certification in the ITIL 4 certification scheme. ITIL 4 Foundation Exam certification is ideal for individuals who want to gain a strong understanding of ITIL 4 and its key concepts, as well as those who are new to ITSM and want to learn about the best practices for managing IT services. ITIL 4 Foundation Exam certification exam covers topics such as the ITIL service value system, the four dimensions of service management, the ITIL service value chain, and key ITIL practices.

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There is no denying the fact that everyone in the world wants to find a better job to improve the quality of life. Generally speaking, these jobs are offered only by some well-known companies. In order to enter these famous companies, we must try our best to get some certificates as proof of our ability such as the ITIL-4-Foundation Certification. Nowadays, the ITIL-4-Foundation certification has been one of the criteria for many companies to recruit employees. And in order to obtain the ITIL-4-Foundation certification, taking the ITIL-4-Foundation exam becomes essential.

ITIL 4 Foundation Exam is a multiple-choice exam consisting of 40 questions, and candidates have 60 minutes to complete the exam. The passing score for the exam is 65%, which means that candidates must correctly answer at least 26 out of the 40 questions to pass the exam. ITIL-4-Foundation Exam is available in multiple languages and can be taken online or in person at an accredited testing center.

ITIL 4 Foundation Exam Sample Questions (Q64-Q69):

NEW QUESTION # 64
Which practice ensures that accurate and reliable information is available about configuration items and the relationships between them?

Answer: A


NEW QUESTION # 65
Which is a financially valuable component that can contribute to the delivery of a service?

Answer: A

Explanation:
IT asset is any financially valuable component that can contribute to the delivery of an IT product or service. The scope of IT asset management typically includes all software, hardware, networking, cloud services, and client devices
https://wiki.process-symphony.com.au/framework/lifecycle/process/it-asset-management-itil-4/#:~:text=IT%20asset%20is%20any%20financially,cloud%20services%2C%20and%20client%20devices.


NEW QUESTION # 66
Which is a way of applying the guiding principle 'focus on value'?

Answer: B


NEW QUESTION # 67
Which is included in the purpose of the 'improve' value chain activity?

Answer: D

Explanation:
The purpose of the improve value chain activity is to ensure continual improvement of products, services, and practices across all value chain activities and the four dimensions of service management.
https://wiki.process-symphony.com.au/framework/lifecycle/service-value-systemitil-4/#:~:text=The%20purpose


NEW QUESTION # 68
What three elements make up the Service Portfolio?

Answer: A


NEW QUESTION # 69
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